Account & Subscription

Managing my subscription

• What is the deadline for making changes to my upcoming box?
• How do I skip a box?
• How do I change my delivery (or pick up) method?
• How do I change my delivery frequnecy?
• How do I change my box type?
• How do I change my box size?

See all 9 articles

My customer account

• I forgot my password.
• What is the deadline for making changes to my upcoming box?
• Where can I see my previous deliveries and receipts?
• Where can I see my future deliveries?
• How do I get access to my customer account?

Subscription service

• How do I add my delivery notes?
• How do I apply a discount code?
• What is the deadline for ordering a box for the coming week?
• What is a subscription?

Seeing and updating my information

• How do I update my payment details?
• How do I update my email address?
• How do I update my address or phonenumber?