Something in my box was missing. What now? January 29, 2021 12:54 Updated Then we're very sorry! Our packers do their very best to remember everything in the box, but sometimes mistakes happen. If it happens to you, please do not hesitate to contact us here. Related articles Something in my box is not right. What now? Can I customize my box? When will I know what's in my box? What is a GRIM box? How do I cancel my subscription?